Smart Reservations.
Zero Missed Bookings.
A complete reservation system built for modern venues — online booking, SMS verification, deposit collection, customer insights, and full multilingual support. All in one place.
SMS Confirmed
Booking verified ✓
£25 Deposit Collected
via Stripe
Everything Your Venue Needs
Built around real venue workflows — from the first online booking to the final table assignment
24/7 Online Booking
Customers book from any device at any time. Your branded booking page handles everything automatically.
SMS Verification Add-on
An optional paid add-on that verifies every booking with a one-time SMS code. Drastically reduces no-shows and fake bookings. Pay only for what you use — a few pence per SMS.
Deposit & Reservation Fees
Collect a booking fee from every customer, or target specific customers with a deposit requirement. Powered by Stripe.
Shift-Based Opening Hours
Set multiple trading shifts per day — perfect for venues with a lunch break or split service hours.
Customer Profiles & Reviews
When SMS verification is active, every booking builds a verified customer profile — visit history, private ratings, notes, and peer reviews from other venues in your category.
Block & Deposit Rules
With SMS verification active, flag problematic customers by blocking them entirely or requiring a deposit — without affecting regular guests.
Table Assignment
Assign reservations to specific tables or enable single-area mode for studios and private dining rooms.
Automated Notifications
Confirmation, cancellation, and denial emails and SMS sent automatically — translated into the customer's language.
Flexible Slot Modes
Offer fixed time slots at set intervals, or let customers choose their own session duration from options you define.
How a Booking Works
From first click to seated guest — fully automated
Customer books online
Picks date, time, party size and enters their details on your branded booking page
SMS code sent
A one-time verification code goes to their phone — only real customers can confirm
Fee collected (optional)
If a reservation fee or deposit is set, Stripe takes payment before the booking is submitted
You confirm or deny
Review the booking in your dashboard and approve it or decline it with one click
Customer notified instantly
A confirmation or denial email is sent automatically — plus SMS if they have the add-on
Two Sides, One System
A seamless experience for customers and your team
What customers experience
What your team sees
Know Every Guest Before They Arrive
Every verified booking builds a rich customer profile. See visit history, leave private ratings and notes after each visit, and access peer reviews from other venues in your industry — so you always know who's walking through the door.
- Visit history and booking patterns at your venue
- Private star ratings and notes visible only to you
- Peer ratings from other venues in your category
- Instant block or deposit flag for problem guests
Speak Your Customer's Language
Every email and SMS notification is sent in the customer's preferred language. From booking confirmation to cancellations and denial notices — nothing gets lost in translation.
Email + SMS to customer
Email + SMS with reason
Email + SMS notification
Fee confirmation by SMS
Supported languages: English · Spanish · French · Italian · Romanian
Any appointment-based business can use this
Our booking system was built for venues, but it works just as well for any business that takes appointments. Online bookings, automated confirmations, deposits, and a clean calendar view — all ready to go.
- Customers book online 24/7 — no phone calls needed
- Automatic email confirmations in the customer's language
- Collect a deposit or booking fee at time of reservation
- Block unreliable customers from future bookings
Works for any appointment-based business
Ready to Fill More Tables?
Join venues already using Veno to manage reservations smarter, reduce no-shows, and build better customer relationships.
No credit card required · 2 weeks free trial